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Who can access the system

You must be recognised, as one of the following contact types, to access the Returns System:

  • Nominated contacts/users for submitting data to ABC

    • Returns contact: This is the person responsible for completing the return/form and checking the resulting certificate. Typically, the returns contact is a publisher contact, but in some instances this user, could be from a nominated third-party.

    • Auditor contact: If your audit is not carried out by ABC, this will be the nominated Audit Partner at that your auditor.

  • Sub-Users: These are users who are granted access by one of the two contacts above. Sub users have the ability to view/edit returns, but do not have permission to submit returns.
Please note: system access is tied to your email address

If the person/email address we have on our database as the returns or auditor contact changes, then the new person will not be able to access the system until we are formally notified of the change and have updated our database.

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